A big leap towards digital adoption has been made by businesses across industries and countries. Now more than ever, delivering an amazing customer onboarding experience is something any financial services business should be striving for. With companies moving towards fully digital offerings, it is crucial to ensure that compliance processes remain fit for purpose.

Justin Fitzpatrick, CEO of DueDil, welcomed Matthew Buchanan, SVP of Compliance at Checkout.com, Joe Pettersson, CTO at Banked, and Dinu Popa, Financial Crime Lead at MarketFinance, to the table. The panel discussed what it takes to deliver a fully compliant digital customer onboarding experience and took a look into what the future might hold.
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During this on demand webinar you will hear about:

• The shift in customers’ perception of compliance
• Core metrics to measure customer satisfaction
• The role of technology in automating the customer journey
• Building a compliant onboarding process: key challenges and lessons learned

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