DueDil Web App customers can now request access to Artesian Engage for no extra charge
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See what it’s like to be part of the DueDil network
It took us two conversations with DueDil to start using the platform. We signed an agreement, and then it was live on the Friday.
The integration process was simple and DueDil’s API documentation is very comprehensive and user-friendly. Many of the other providers we considered just didn’t have documentation at all.
DueDil’s way of working completely syncs with ours: throughout the integration process our tech teams had questions which they addressed fully. At each part of the journey the level of service was outstanding.
DueDil gives us the ability to impress our customers with a magic moment very early on in our relationship with them. No other tool or technology has impacted our interaction with our customers to the same extent.
The staff at DueDil care deeply about their quality of work and take the time to understand us as a business. They are professional in their communication and always deliver a timely response.
To help us achieve continuous improvements to the financial metrics of our suppliers, the DueDil API link into SCIP works fundamentally well. It manages and measures the financial analysis and maintains risk mitigation.
Buying new technology is not always easy, which is why we've designed our commercial process with simplicity and speed in mind.
Our highly detailed testing capabilities and skilled consultants will help you along your journey, mobilising you and your team with what you need to drive internal consensus and make the right decision, fast.
Check out our API documentation
We aim to not only support our clients with the best technology, but stimulate continuous process innovation with every conversation.
Whether you need to ask a product related question, brainstorm a strategic idea or explore new ways of gaining value our team is available as an extension to yours.
Check out our KYB for life
We are proud to share our latest award from SoftwareSuggest Award.
Clients
CSAT score
industry avg 79%
NPS score
best practice 50%
Response time
industry avg 2-5h
We are first and foremost a technology provider and believe transparency and reliability are key to ensuring our clients have trust in our products.
Our easy-to-deploy API is enterprise ready and built in the cloud for resilience and agility. Whatever your demands, whatever your call volumes, we won't let you down.
Visit our API Status page
API Uptime
industry avg 99.5%
Monthly Downtime
industry avg >3.5h
API Calls a month
Our team values are anchored in honesty. We pride ourselves on delivering the very best standard of service for our customers, even if that means having to challenge their thinking sometimes.
Customers are at the very core of what we do and why we do it. Success by name and success by nature.
Director of Customer Success
“The core values to our Customer Success team are anchored in Honesty, Reliability and Trust. We firmly believe that doing what we say we're going to do, removing ambiguity and acting fast allow us to go above and beyond in our relationships. We pride ourselves on delivering the very best service for our customers, even if that means having to challenge their thinking sometimes.”
Head of Client Services
"As the bridge between our clients and our product, we know just how important clarity and consistency are to a successful client relationship. With our live chat, phone lines, emails and DueDil Hub all available to you there’s always a way we can help!"
Senior Customer Success Manager
“Having previously worked in commercial banking I understand the complexities of balancing regulatory requirements with delivering an exceptional customer experience. My aim is to simplify the conversation and work with my clients to think outside the box with new processes and efficiencies.”
Customer Success Manager
"What's great about working at DueDil is seeing the cumulative effect of so many smart and motivated people working together across our different teams. The company has gone from strength-to-strength and we're transforming our market with a clear strategy and focused execution."
Client Services Executive
"The only thing more satisfying than seeing exceptional people join our team is watching how they grow. The beauty of working with outstanding individuals is that they embrace challenges. When this mindset is combined with our culture it creates incredible outcomes. It really is the people who make things happen here."
